Privacy policy
Effective Date: 25 May 2026
Business Name: KingKing Creative
Website: KingKing Creative websites and related services
Contact: info@kingking.art
Introduction
KingKing Creative respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit or interact with our websites, products, services, social media pages and online platforms.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
KingKing Creative is an Aboriginal-owned creative business based in Australia. Our websites and services may include online stores, newsletters, social media campaigns, promotional activities, digital experiences and customer support services.
If you have questions about this Privacy Policy or how your information is handled, please contact:
Email: info@kingking.art
2. The Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your name
- Email address
- Postal or delivery address
- Phone number
- Payment and transaction details
- Information submitted through forms, surveys or customer support enquiries
- Social media usernames or interactions where relevant
We may also automatically collect certain non-personal or technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Website pages visited
- Referral URLs
- Time and date of access
- Cookie and usage data
You may choose to interact with us anonymously or using a pseudonym where lawful and practical.
3. How We Collect Information
We collect information when you:
- Visit our website
- Purchase products or services
- Subscribe to newsletters or updates
- Contact us by email, social media or forms
- Participate in promotions, competitions or surveys
- Interact with advertisements or content
- Use cookies or related technologies on our website
4. How We Use Your Information
We use your information for purposes including:
- Processing orders and payments
- Delivering products and services
- Communicating with you about purchases, enquiries or updates
- Providing customer support
- Improving website performance and user experience
- Conducting analytics, research and reporting
- Managing marketing campaigns where consent has been provided
- Protecting the security and integrity of our systems
- Complying with legal obligations
- Developing and improving our products, services and creative offerings
We will only use your personal information for the purpose it was collected or for a related purpose that you would reasonably expect.
5. Marketing Communications
We may send marketing communications, newsletters or promotional content where:
- You have provided express consent;
- Consent is implied through an existing customer relationship; or
- We are otherwise permitted by law.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in emails or by contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality and performance
- Understand visitor behaviour and website traffic
- Personalise content and user experience
- Support advertising and marketing services
- Enable shopping cart and checkout functionality
Cookies are small data files stored on your device that help recognise your browser.
Most web browsers automatically accept cookies, however you may choose to disable cookies through your browser settings. Please note that some website functions may not operate correctly if cookies are disabled.
We may also use third-party analytics or advertising services that place cookies or tracking technologies on our website.
7. Advertising and Analytics
KingKing Creative may use third-party advertising and analytics providers to help us understand website usage and deliver relevant advertising.
These services may collect:
- Device identifiers
- Browser information
- Website interactions
- Advertising engagement data
Third-party providers may use cookies or similar technologies in accordance with their own privacy policies.
8. Sharing of Personal Information
We do not sell your personal information.
We may disclose personal information to:
- Payment processors and e-commerce providers
- Delivery and shipping partners
- Website hosting and technology providers
- Marketing and analytics service providers
- Professional advisers
- Government, regulatory or law enforcement authorities where required by law
We only share information where necessary to operate our business, provide services or comply with legal obligations.
Where possible, we require third parties to handle your information securely and in accordance with privacy laws.
9. Overseas Disclosure
Some third-party service providers used by KingKing Creative may store or process data outside Australia.
Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.
10. Information Security
We take reasonable steps to protect personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access
- Modification
- Disclosure
Security measures may include:
- Secure payment processing
- Password protection
- Restricted staff access
- Secure hosting environments
- Internal security reviews and monitoring
While we take reasonable precautions, no method of electronic transmission or storage is completely secure.
11. Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.
To request access or correction, please contact us at:
Email: info@kingking.art
We may require verification of identity before providing access.
12. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Meet legal and accounting obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
13. Children's Privacy
Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
14. Links to Other Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or policies of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
15. Changes to This Privacy Policy
KingKing Creative may update this Privacy Policy from time to time to reflect changes in:
- Legal or regulatory requirements
- Business practices
- Technology or website functionality
- Services or products offered
Updated versions will be published on our website with the revised effective date.
16. Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal information, please contact:
KingKing Creative
Email: info@kingking.art
We will take reasonable steps to respond to privacy enquiries and resolve complaints promptly.
Last updated: 25 May 2026